Introduction to Business Management - Final

History of Business

Pre Industrial

During this time, most business was dependent on transport by sea or land. With the rise of the industrial revolution, came an increase in manufacturing. This prompted the introduction of bonds and trusts. Bonds made trading much easier and more efficient. Trusts were a way to pool money together to invest in a business. This allowed for more people to invest in a business and made it easier to raise capital. This also allowed for the creation of stock exchanges.

As the world grew in complexity, a demand for managers arose. This led to the creation of management schools.

Basic Concepts of Business

The foundation of conducting business is supply and demand. Business can be conducted in various markets, some of which include:

Monopoly
This is a kind of market with a single seller.
Oligopoly
In this market, there are a few sellers.
Monopolistic Competition
Here there are many unique sellers.
Perfect Competition
This is a market with many sellers, all of which sell identical products.

Demand Curve

For an increase in price, there will be an increase in quantity. The key definition here is that the demand implies an indirect relationship between price and quantity.

DemandCurve.png

Should be on the exam

What might cause the demand curve to shift? There are a few things that can cause the demand curve to shift. These include:

  • Change in the in come of the consumer
  • Change in the price of related goods

However, there is an exception for inferior goods. For inferior goods, a decrease in income will cause an increase in demand. This is because the consumer will be more likely to purchase the inferior good.

Supply Curve

Inverse to the demand curve, the supply curve implies a direct relationship between price and quantity. For an increase in price, there will be a decrease in quantity. What might cause the supply curve to shift? There are a few things that can cause the supply curve to shift. These include:

  • Change in COP - New technology
  • Change in the price of related goods
  • Change in the price resources

Equilibrium

This is the intersection of the supply and demand curves. This is the point where the quantity demanded is equal to the quantity supplied. This is the point where the price is at its lowest and the quantity is at its highest. This is the point where the market is most efficient.

If at any point the price is above the equilibrium, there is surplus in the market, and vice versa, there is a shortage in the market.

Cost of Production

The cost of production is the cost of producing a good or service. This includes the cost of the labor, the cost of the raw materials, and the cost of the capital. There are two types views for costs:

Economic View Accountig View
Economic Profit Accounting Profit
Economic Cost Accounting Cost
Implicit Cost  

Law of Diminishing Return

Each type of production has some optimal levels, if this level is exceeded, the the cost of producing more units grows as well.

Economic Theories and Business

The study of economics is the study of how people make decisions. There are two main theories of economics: classical and keynesian.

Classical Economics

This theory is based on the idea that the market is self-regulating. The man behind this theory is Adam Smith.

As the 1929 depression struck, it was clear that the classical theory was not working. This led to the creation of the keynesian theory.

Keynesian Economics

This theory relies on the fact that the government should interfere in the market in order to regulate it.

Market Structures

There are four main market structures: monopoly, oligopoly, monopolistic competition, and perfect competition.

2022-12-08_16-00-02_screenshot.png

Competitive Strategy

Industry Evolution

Evolution of an industry is a result of innovation. The three key stages are: Variation, Selection, and Retention.

Variation
In this stage, a new product is created.
Selection
Now the product is tested (in the market) to see if it is successful.
Retenation
At this point, the new product that has been tested is being sold on the market.

Disruption

Disruption comes when a new technology is introduced. This technology should be something which creates more value for the customer. This change causes a drastic shift in the market. This is not only the result of innovative disruption, it could also be a change in leadership. It could also be a change in the architecture of a business.

Should be on the exam
How do we disrupt
We combine similar elements in a different way and introduce new elements.

Incumbents are firms who ignore the disruption and continue to do business as usual. Disruptors are firms who take advantage of the disruption and change their business model.

Strategy

Strategy is about winning in the market. The goal of a successful strategy is to create a sustainable competitive advantage. This means that we are able to grow more than our competitors. This is done by creating a unique value proposition.

We will also look at the blue ocean strategy.

Strategy can be done on two levels:

  1. Corporate Level Strategy :: Here we decide in which markets we want to compete. How we want to diversify, integrate and expand. (What investors are interested in)
  2. Business Level Strategy :: Here we decide how we want to compete in the market. We strive to find the competitive advantage. (

Economic Logic

The economic logic is the value proposition of the business. This is the value that the business creates for the customer. This is the value that the customer is willing to pay for. This is the value that the business is able to capture.

This is a way of providing that unique value proposition. It focuses on four key elements:

  1. Phases :: How do we plan our the project? What are the phases of the project?
  2. Places :: Where will we sell? Who will we sell to?
  3. Differentiators :: What makes us different? What is our competitive advantage?
  4. Vehicles :: How will we get to where we need to be?

Strategy Archetypes

There are four main strategy archetypes: cost leadership, differentiation, focus. and stuck in the middle. These are based on the economic logic. The cost leadership strategy is based on the lowest cost. The differentiation strategy is based on unique value proposition. The focus strategy is based on specialization. The stuck in the middle strategy is based on average cost.

Cost Leadership
Our goal here is to minimize our costs. We can achieve this by economies of scale, economies of learning, production techniques, material costs, utilizing capital, efficiency.
Differentiation
We want to create a unique value proposition. We can differentiate by having more attractive cost leadership, this means we price our product lower than our competitors. Some more sources of differentiation are: product performance, complementary services, company procedures, localization, vertical integration.
Focus
We want to find a very specific market.

Strategy Formulation

Should be on the exam

There are three main steps in strategy formulation:

2022-12-09_13-46-59_screenshot.png

Strategy Development

Should be on the exam

There are three main steps in strategy development:

  1. Sector Understanding (SWOT, 5 forces, etc.)
  2. Positioning (Value Chain, Value Network, etc.)
  3. Resource Development

Finding your place: If you cannot compete with the current market, you may want to consider creating a new market. This is called blue ocean strategy.

Blue Ocean Strategy

This is a strategy where you create a new market. This is done by creating new demand. By doing this, you:

  • Make competitors irrelevant
  • Differentiating costs
  • No competition

What is very useful to do when creating a blue ocean is the strategy canvas. This is a tool that helps you to create a new market. It is based on the value innovation principle.

The following is an example for video streaming services:

2022-12-09_17-56-03_stretegy-canvas-example-1024x391.jpg

The four key steps in creating a blue ocean strategy are:

  1. Eliminate
  2. Increase
  3. Reduce
  4. Create

Business Analysis Tools

SWOT Analysis

This is a tool which we can use to analyze a company. It relies on four key elements: strengths, weaknesses, opportunities, and threats.

It is usually done by looking at the internal and external environment of the company and analyzing the negative and positive parts. Here is the SWOT matrix:

  Internal Factors External Factors
Positive Strengths Opportunities
Negative Weaknesses Threats

Porter's Five Forces

2022-12-09_14-00-07_Post-3-Porters-Five-Forces.png

How does this model work? It considers each of the forces, and determines the vulnerability or strength of the company.

Threats of new enterants
This force considers the possible threat of new companies entering the market. What this is based on, is the entry barriers for the given market.
Buyer Bargain Power
For this force, we determine consider the number of buyers and the importance of the buyers. From this, we can determine the bargaining power of the buyers.
Supplier Bargain Power
For this force, we determine consider the number of suppliers and the importance of the suppliers. From this, we can determine the bargaining power of the suppliers.
Threat of Substitutes
This force considers the threat of substitutes in the market. This is done by looking at the substitutes, switching costs, and buyer information.

MOST Analysis

This is a tool which we can use to analyze a company. It relies on four key elements: Mission, Objectives*, strategy, and Tactics.

Mission
The purpose and definition of the company.
Objectives
The goals of the company. We must be able to measure these.
Strategy
The way we are going to achieve our goals. We should be able to track this.
Tactics
Next steps for implementing our strategy.

Here is an example of a MOST analysis for Google:

Mission
To organize the world's information and make it universally accessible and useful.
(no term)
Objectives
  • To provide the best search engine.
  • To provide the best advertising platform.
  • To provide the best cloud computing platform.
(no term)
Strategy
Search Engine
To provide the best search engine, we will use machine learning to improve our search engine.
Advertising Platform
To provide the best advertising platform, we will use machine learning to improve our advertising platform.
Cloud Computing Platform
To provide the best cloud computing platform, we will use machine learning to improve our cloud computing platform.
(no term)
Tactics
Search Engine
We will use machine learning to improve our search engine.
Advertising Platform
We will use machine learning to improve our advertising platform.
Cloud Computing Platform
We will use machine learning to improve our cloud computing platform.

Creation

Value Chain

Should be on the exam

It is a chain which describes the process from the point of gathering resources all the way to selling the product. What makes this important is that it helps us identify our primary and secondary (support) activities.

Business Process Modeling and Re-engineering

All companies will reach points when they have to re-engineer their business processes. This is because the world is changing, and the company needs to adapt to the changes. BPR makes a company undergo drastic changes, hoping to improve: quality, output, costs, service and speed.

Enterprise Resource Planning (ERP)

This is a digital system which improves the functioning of a company by: imporving communication, improving efficiency, and improving productivity. It is a system which helps a company to manage its resources.

Business Growth

Product Life Cycle

Should be on the exam

This is a cycle which describes four distinct stages of a product. These are: introduction, growth, maturity, and decline.

Introduction
You try to educate the market about your product.
Growth
Now that people, know about your product, you try to increase your sales. You are also trying to build brand loyalty.
Maturity
Given that you now have loyal customers and a successful product, you to try to maintain your sales. You might also try to improve your product.
Decline
Now the market has become a lot more saturated, and your product is starting to lose its appeal. You might try to re-invent your product, or phase it out. The key part of this stage is that you try to milk your brand, and get as much money as you can.

BCG Matrix

With this model, we can correlate the different stages of the product life cycle with how market growth and market share are changing.

2022-12-10_12-13-26_screenshot.png

Should be on the exam

A key takeaway from this is that if you have a product which is in the cash cow stage, you should invest the money into a question mark product. This is because the cash cow product is in the decline stage, and you should try to phase it out.

Ansoff Matrix

This is a model which can help us analze our strategy for growing.

Should be on the exam

2022-12-10_12-24-08_screenshot.png

We can look at the market and the product to determine the strategy. It is also important to try to make the business as synergetic as possible.

Vertical & Horizontal Integrations

Vertical Integration
A process of taking up more space in the chain. This can be done by buying the company which either provides some resources or sells the product.
Horizontal Integration
Here we try to occupy more space on the same level of the chain. This can be done by buying a company which is in the same stage of the value chain. The key objectives here are to increase the control of the company, and to increase the synergy of the company.

Make or Buy

It is not necessary to always make everything yourself, you can outsource a lot as a company. The key decision is to make sure your core competencies are not being outsourced.

Business Models

B2B

B2C

C2C

Business Decision Making

Data Driven

Balanced Scorecards

Strategy Implementation

Organization

Processes

People

Culture

Organizational Structure and Design

Formal & Informal Structures

Approaches

Functional

Divisional

Matrix

Team & Networking

Cultural Management

Cultural Dimension Models

Corporate Governance

The C-Suite

The Board

The Shareholders

Public & Private Enterprises

RDI

Objectives

Structure

Roles

Finance

Objectives

Structure

Roles

Legal

Objectives

Structure

Roles

Sales & Marketing

Objectives

Structure

Roles

IT Department

Objectives

Structure

Production Operations

Objectives

Structure

Human Resources

Objectives

Structure

Roles

Scalability & Growth

Key Difference

International Strategies

Asset Heavy & Asset Light

SASS Scaling

Glocal Companies

Local + Global

Act Global

Think Global

Adaptation

What to do?

Internalization

Market Research

Commercial Missions

Partnerships

Sample Quiz

  1. What is the most important factor to consider when developing a business plan?
  2. Cost
  3. Market
  4. Competition
  5. Strategy
  6. Which of the following is NOT an example of a business resource?
  7. Office supplies
  8. Human capital
  9. Technology
  10. Natural resources
  11. What is the definition of a sole proprietorship?
  12. A business owned by multiple people
  13. A business owned by a single person
  14. A business owned by a corporation
  15. A business owned by the government
  16. What is the primary goal of a business?
  17. To make a profit
  18. To provide employment
  19. To satisfy customers
  20. To become a global leader
  21. What are the four main functions of management?
  22. Planning, organizing, leading, and controlling
  23. Planning, hiring, leading, and controlling
  24. Planning, organizing, motivating, and controlling
  25. Planning, organizing, leading, and motivating
  26. What is the purpose of a mission statement?
  27. To define a company's goals and objectives
  28. To define a company's values and beliefs
  29. To define

a company's competitors

  1. To define a company's products and services
  2. What is the difference between a manager and an entrepreneur?
  3. A manager is responsible for managing the operations of a business, while an entrepreneur is responsible for creating and growing a business.
  4. A manager is responsible for creating and growing a business, while an entrepreneur is responsible for managing the operations of a business.
  5. A manager is responsible for managing the finances of a business, while an entrepreneur is responsible for creating and growing a business.
  6. A manager is responsible for creating and managing a team, while an entrepreneur is responsible for managing the finances of a business.
  7. What is the purpose of a SWOT analysis?
  8. To evaluate the strengths, weaknesses, opportunities, and threats of a business
  9. To evaluate the success of a business
  10. To evaluate the competition of a business
  11. To evaluate the market of a business
  12. What are the three main types of business organizations?
  13. Sole proprietorships, partnerships, and corporations
  14. Franchises, partnerships, and corporations
  15. Sole proprietorships, franchises, and partnerships
  16. Sole proprietorships, limited

Now create a free response question to sum up the entire year of learning:

  1. In your own words, explain the importance of business management and why it is essential for businesses to succeed.